Looking to transform your travel business? Meet Gala Technology, the pioneers in future-forward and secure payment solutions specifically tailored for travel agencies and tour operators. Not only will our innovative systems significantly uplift your customer service, but they also ensure top-flight security for your precious data.
Our SOTpay Travel Industry solution offers ironclad security, enabling the most sensitive transactions across various platforms - be it the phone, internet, email, SMS, online chat, WhatsApp, or social media. Every transaction you make is secure and safe, giving you complete peace of mind.
In an era where the security of customer information is paramount, our services empower you to regularly review your systems and transaction procedures, thereby preventing data breaches that could lead to costly penalties and harm your brand's reputation.
What sets us apart?
Our bespoke services are designed to meet the diverse needs of the travel industry. Here are some standout features:
Transforming Phone Payments:
No more reading out credit card details over the phone. We offer a secure, PCI-compliant method where customers can enter their details via a desktop or phone keypad, reducing the risk of data breaches and fraud-related chargebacks while safeguarding customer data.
Empowering Online Reservations:
Our 24/7 online payment system, which can be integrated into your existing systems, allows customers to settle their outstanding booking balances with real-time balance information.
Automating Telephone Payments:
Our fully branded telephone payment line, coupled with precision call recordings, offers a 24/7 payment solution, freeing your team to focus on fresh prospects.
Customisable Recurring Payment Schedules:
Our system allows creation of custom payment plans, ensuring prompt settlement of outstanding travel booking balances. This flexible service can be set for one-time or recurring payments.
Moreover, the International Air Transport Association (IATA) mandates its accredited travel agencies to conform to the Payment Card Industry Data Security Standard (PCI DSS). Unfortunately, many travel agencies often overlook the importance of PCI DSS compliance due to lack of awareness or technical complexity involved in meeting the standards.
Recognising these challenges, our SOTpay solution can put to rest all concerns related to PCI DSS compliance, ensuring no sensitive data enters your work environment. Our award-winning cloud-based platform, acclaimed by international payment gateways and PCI QSAs, provides unrivalled benefits.
Three simple steps with SOTpay can ensure enhanced payment security:
- The customer initiates the payment process by calling your company and receiving a SOTpay payment link via their chosen communication method.
- The customer inputs their card information while your agent stays on the call, helping as needed without ever seeing any sensitive card data.
- The agent monitors the payment process via the SOTpay dashboard, only viewing the outcome of a successful transaction.
Why wait? Get in touch with us at +44 (0) 1709 911 661 or email to experience the myriad benefits of partnering with Gala Technology.
Want a first-hand experience of our robust capabilities? Schedule a personalised on-screen demonstration of our SOTpay travel agent payment solution. We are excited to guide you through the power of SOTpay.
Embrace the revolution in customer experience and step into the future of travel agent and tour operator payments with Gala Technology today!
