The challenge for businesses looking to adopt this approach has been how to adhere to PCI DSS guidelines. Securing sensitive card data in a physical working environment has proved to be a real challenge, so how on earth do you secure home working environments?
Our PCI DSS compliant payment solution, SOTpay, is perfect for homeworkers as it ensures that your agent does not have visibility of the cardholder's sensitive data in the first place, removing risk and ensuring compliance-whether they're in a contact centre or at home.