Gala Technology partners with FreedomPay to support Touchless Commerce adoption

Gala Technology, the innovative Yorkshire-based company behind the multi-award winning 'Cardholder Not Present' (CNP) payment solution, SOTpay, have announced a partnership with FreedomPay, the global leader in secure commerce technology for lodging, retail, restaurants, stadiums and other hospitality merchants. Gala Technology partners with FreedomPay SOTpay enables cardholders to complete secure remote transactions, whilst remaining in control of their sensitive card information on their personal device. Transactions are fully authenticated and PCI DSS compliant, negating the risk of fraud-related chargebacks and associated costs for the merchant.

FreedomPay deliver a unique client experience that meets the merchant where they are and helps them to where you want to be next. Their Data-Driven Next Level Commerce™ Platform enables end-to-end consumer experiences by delivering dynamic offers, a customized check-out across all channels and analytics through business intelligence.

Following the outbreak of COVID-19, FreedomPay responded with characteristic determination and confidence, delivering uninterrupted platform services and increased customer and partner support. To prepare their partners for the future, FreedomPay also introduced the Touchless Commerce program.

The partnership supports FreedomPay in providing its merchants with the ability to process secure and PCI DSS compliant payment transactions across a number of channels including telephone, webchat, SMS and social media platforms. The new agreement is also timely given the record number of people who continue to work from home in unprecedented situations following the outbreak of the pandemic.

Barry Stearn, Vice-President, Partnerships, FreedomPay stated “FreedomPay are delighted to partner with Gala Technology, bringing together consistently award-winning payment innovation for the benefit of our mutual clients. Both organisations share an ethos that integrations solve for complex payment scenarios, thus improving the consumer journey as a result.”

Jason Mace of Gala Technology
Gala Technology CEO Jason Mace, commented, “We are thrilled to partner with FreedomPay to help provide their merchants with secure and PCI DSS compliant transactions across multiple channels. Our cloud-based technology does not require any additional hardware or integration, or any amends to existing telephony and network infrastructure, which means that deployment can be swift and incredibly cost effective. It’s perfect for remote working environments.”

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