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Case Study:
How SOTPay Revolutionized Payment Experience for a Leading Veterinary Hospital



Introduction:

As a leading animal healthcare provider, the Veterinary Hospital understands that their clients expect top-notch service from start to finish, including payment processes. Unfortunately, their outdated payment system was causing more headaches than solutions, leading to delayed payments and frustrated clients. The veterinary hospital knew that they needed to do something to enhance their payment processes, and that’s where Gala Technology’s SOTPay payment technology came in.

Challenge:

The manual payment processing system used by the veterinary hospital was outdated and inefficient, resulting in delayed payments and processing errors. Additionally, the hospital struggled to manage recurring payments and handle cardholder data manually over the phone, which was a significant security concern.


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