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Case Study:
SOTpay revolutionizes payment solutions for plant and tool hire businesses



Introduction:

The family-owned plant and tool equipment hire business faces many challenges in the payment collection process. The rental equipment is expensive, and the possibility of fraud, damage, and theft is always a concern. With the Covid-19 pandemic, the demand for contactless payment solutions has increased to ensure the safety of employees and customers. This case study explains how SOTpay has provided the ideal payment solution for plant and tool hire businesses, making the payment process easier, faster, and more secure.

Challenge:

The family-owned plant and tool equipment hire business was facing challenges in the payment collection process. The company had to collect credit card information manually, which was time-consuming and risky. Additionally, the pandemic created a need for contactless payment solutions, which the company did not have. The business was struggling to find a payment solution that would help safeguard the company against potential fraud and eliminate the need for manual credit card collection over the phone.


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