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Case Study:
Marquee Hire Company Enhances Payment Process with SOTpay



Introduction:

A marquee hire company, specializing in providing high-quality marquees for weddings, corporate events, and festivals, had been facing a significant challenge with their payment process. They had been using traditional payment methods such as bank transfers, cheques, and card payments over the phone, but these methods had several drawbacks. Bank transfers and cheques took time to clear, and card payments over the phone were often difficult to reconcile and posed a security risk which exposed the company to chargebacks and fraud.

Challenge:

The marquee hire company wanted to streamline their payment process, make it more secure, and provide a better payment experience for their clients. They also wanted to simplify their payment reconciliation process and reduce the time spent on manual tasks.


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