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Case Study:
Furniture Hire Company Simplifies Payment Process with SOTpay



Introduction:

A furniture hire company that specializes in providing high-quality furniture for events and parties had been struggling with their payment process. They had been using traditional payment methods such as bank transfers, cheques, and card payments over the phone, but these methods had several drawbacks. Bank transfers and cheques took time to clear, and card payments over the phone were often difficult to reconcile and posed a security risk which exposed the company to chargebacks and fraud.

Challenge:

The furniture hire company wanted to simplify their payment process, make it more secure, and provide a better payment experience for their clients. They also wanted to reduce the time spent on manual tasks and streamline their payment reconciliation process.


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