Payments Frequently Asked Questions

• How do I take payments over the phone?

• What is Card Not Present (CNP)?

• What are MOTO Payments?

• What is a Merchant Account?

• What is a Merchant Acquirer?

• What are Merchant Service Charges?

• What is a Virtual Terminal?

• Chargebacks - What is their purpose?

• Chargebacks - What do they mean for your business?

• Chargebacks - What is 'Friendly Fraud'?

• Chargebacks - What are Reason Codes?

• What is a Payment Gateway?